LEGAL

Privacy Policy

How we collect, use, and protect your information when you use our website or services.

First Service Properties (“we”, “us”, or “our”) respects your privacy. This policy explains what personal information we collect through our website and related services, why we collect it, and how we look after it. It applies to visitors and customers in Mississauga, Toronto, Brampton, and across the GTA.

Last updated: October 16, 2026

1. Information we collect

We may collect:

Contact details you provide (name, email, phone number, and service address)
Booking and quote details (cleaning type, preferred date or time, property details, and notes you send)
Messages you send through our contact, booking, or quote forms
Basic technical information such as browser type, device type, and pages visited (if collected by our hosting or analytics tools)

We do not ask for payment card details on this website. If payment is arranged later, it is handled separately and securely.

2. How we use your information

We use your information to:

Respond to booking requests, quote requests, and general enquiries
Confirm appointments and communicate about your service
Improve our website and customer experience
Meet legal or regulatory obligations where required

We do not sell your personal information.

3. Sharing your information

We may share information with trusted service providers who help us run our business (for example hosting, email delivery, or scheduling tools), and only as needed to provide our services. We may also disclose information if required by law or to protect our rights, customers, or property.

4. Storage and security

Form submissions may be stored so our team can follow up and confirm bookings. We take reasonable steps to protect personal information against loss, misuse, and unauthorized access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

5. Cookies and similar technologies

Our site may use cookies or similar technologies that are needed for basic site function, security, or to understand how visitors use the pages. You can control cookies through your browser settings.

6. Your choices

You may ask to access, update, or correct personal information we hold about you, or request that we delete it where appropriate. Contact us using the details below and we will respond within a reasonable time.

7. Children’s privacy

Our services are directed to adults and property decision-makers. We do not knowingly collect personal information from children.

8. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the website after an update means you accept the revised policy.

9. Contact us

Questions about privacy or this policy can be sent to:

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